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Trouble with Visualizing or Minting?

We have had some folks run into some issues with Minting their Yats.

There are some work arounds which have worked in some cases. Go ahead and give these a try, but we definitely still want to hear that you're having issues, so please don't hesitate to reach out via our Contact Form and let us know (make sure you include your Yat and whether or not you're still experiencing the problem!)

See No Evil Monkey Error Page

If you are getting this error, it can be the result of a couple of different errors.

First, if you have bought your Yat with cryptocurrency within the last 4 days, those Yats are locked against transfer or minting. We have a help article here on the topic. You'll need to wait until the 4 days are up and then try again!

Another possibility is that sometimes there can be a bad connection between MetaMask and Yat. To try and fix this, do the following:

  • Disconnect your MetaMask from Yat
  • Restart your browser
  • Reconnect MetaMask to Yat

Something Went Wrong Popup Error Message

This is a different error from the "See No Evil" monkey. It's just a little popup which can appear on your screen when you try and either visualize or mint your Yat. Usually this is an issue with a stale cookie or some bad cached data.

Usually, the best fix here is for you to close your browser entirely, clear your cache, and then log back in to Yat. You should then be able to complete what you were looking to do!

My OpenSea Listing Just Shows a Prism/🖖 Icon, not my NFT!

It's OK! It can take a little while for the metadata to catch up with OpenSea. You will need to wait a few minutes and then click the "Refresh Metadata" button on the upper right hand corner. Once you do, wait a couple of more minutes, and then refresh your browser. All of your data should be there!

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Contact Support

Do you have a question that is not answered here? Please drop our Support team a line here, or join the Yat Community on our Discord Server!